For All Refunds:
- Digital Item: OnlineSheetMusic.com offers a full refund for digital items that have resulted in a printing or download error, if they cannot be resolved by our support team. Refunds for digital items must be requested within seven business days from the order date.
If you have successfully downloaded or printed your digital sheet music, we are unable to grant a refund due to copyright restrictions.
- Credit Card Returns: Credit card returns are issued at the full price of the sale to the original charged card.
For any return you must receive a Return Management Authorization (RMA) Number from our customer support team, and you must provide your name, order number, product number or description, and reason for refund request. You may contact customer support via the methods listed below: